Treatwell.es: My Honest Review After Booking Hundreds of Appointments (and Avoiding Some Disasters)

So, I’ve been using Treatwell.es (the Spanish version, but I assume it’s pretty similar across Europe) for a while now – probably over a hundred appointments. I’m talking everything from last-minute mani-pedis to those crucial pre-holiday waxes. It’s become my go-to for beauty and wellness bookings, but it’s not without its quirks. This review is the result of countless clicks, a few near-misses, and a whole lot of pampering.

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1. The Story: From Stressed-Out to Serene (Mostly)

I first stumbled upon Treatwell through a friend’s Instagram story – she was raving about a ridiculously cheap massage deal. Being the perpetually stressed-out millennial I am, I immediately downloaded the app. My initial impression was… surprisingly good. The interface was clean, easy to navigate, and the search filters were actually useful (unlike some other booking platforms I’ve used). I was looking for a salon near my work that offered eyebrow threading, and Treatwell delivered. My first appointment went smoothly. The salon was nice, the staff was friendly, and my eyebrows looked amazing. Sold!

2. The Experience: Smooth Sailing with a Few Bumpy Patches

My daily use cases are pretty typical: brows, waxing, occasional massages, and the very occasional hair appointment (I’m still loyal to my main stylist). The app makes it easy to find appointments that fit my schedule, and the ability to filter by price, location, and service is a lifesaver.

Notable Moments:

The Good: I once managed to snag a last-minute appointment for a full-body massage at a luxury spa for half the price – pure luck, but Treatwell made it possible.
The Not-So-Good: There was one time I booked an appointment with a salon that had terrible reviews after I’d already confirmed it. Luckily, Treatwell’s customer service was responsive and helped me cancel without a penalty.
Unexpected Findings: I discovered a fantastic little nail salon tucked away in a side street I would have never found otherwise. Treatwell’s map integration is surprisingly helpful in uncovering hidden gems.
Long-term Thoughts: Overall, the convenience and breadth of options have made Treatwell a regular part of my self-care routine. The ability to see reviews and photos of salons helps immensely in making informed decisions.

3. Let’s Break It Down

Pros:

Ease of Use: The app is intuitive and easy to navigate, even for tech-challenged individuals (like my mom!).
Wide Selection: They have a huge range of salons and spas, catering to various budgets and preferences.
Competitive Pricing: I’ve consistently found better deals on Treatwell than booking directly with salons.
Transparent Reviews: The review system is helpful and allows you to gauge the quality of service before booking.
Flexible Booking: You can easily change or cancel appointments (within reasonable timeframes, of course).
Surprise Deals: They frequently offer discounts and promotions, which is always a bonus.

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Cons:

Location limitations: While they have a good selection, the availability might be limited depending on your location. In smaller towns, the choices are more restricted.
Occasional glitches: Like any app, Treatwell occasionally experiences minor glitches, but nothing major. Usually, a quick refresh solves the problem.
Language barrier (sometimes): While mostly in English, some salons might have descriptions only in the local language. Google Translate becomes your best friend in those cases.

4. Real Talk

Who it’s perfect for: Busy professionals, people who value convenience, budget-conscious beauty lovers, and anyone looking for a wide range of services in one place.

Treatwell es el nuevo nombre de la marca de Wahanda

When it works best: When you need to book appointments quickly, when you’re looking for deals, or when you want to explore new salons and spas in your area.

Creative uses found: I’ve used it to plan entire pampering days – booking a massage, facial, and manicure all in one go!

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Money-saving tips: Check the app regularly for deals and promotions. Consider booking appointments during off-peak hours or weekdays for potential discounts.

Helpful hacks: Read the reviews carefully before booking, and don’t hesitate to contact customer service if you have any issues.

Treatwell ES Long to Bob Hair Donation 1 - YouTube

5. The Bottom Line

My overall experience with Treatwell.es has been overwhelmingly positive. It’s a convenient, reliable, and often cost-effective way to book beauty and wellness appointments. While there are minor drawbacks, the pros far outweigh the cons. I highly recommend giving it a try if you’re looking for a user-friendly platform to manage your self-care routine. It’s saved me time, money, and a whole lot of stress. Five stars from me!